Upgrade to Track-It!  11.4

With this release the help documentation has also been re-designed into a single source of truth which includes all information on the upgrade including steps on planning, installing and configuring new features. Check it out here

The following versions can be directly upgraded to version 11.4:

  • 11.3 (Build 11.3.0.355)
  • 11.2 (Build 11.2.0.345)
  • 11.1 (Build 11.1.0.337)
  • 11.0 (Build 11.0.0.320) 

If you are running an earlier build it is necessary to upgrade to 11.0 prior to upgrading to 11.4. To upgrade to Track-It! 11.0 from any of the versions below, please refer to the Upgrade to Track-It! 11.0 instructions.

  • 10.0 (Build 10.0.0.143)
  • 10.5 (Build 10.0.50.107)
  • 10.5 SP1 (Build 10.0.51.135)

If your installed version is earlier than the above, please contact Support for instructions. 

For current customers, the download for the 11.4 Update Installer is available via your BMC Support Profile. If you haven’t set up one up, please do so using your Track-It! Serial Number. 

You can find your serial number by selecting About Numara Track-It! (versions 10.5 SP1 and below) or Session Info... (version 11.x) from the Help menu.  It begins with TIE , followed by a number.

 

What's New

Release Notes (PDF)

 

Version Build No.
11.4 SP1 11.4.1.558
11.4 11.4.0.406
11.3 11.3.0.355
11.2 11.2.0.345
11.1 11.1.0.337
11.0 11.0.0.320
   
10.5 SP1 10.0.51.135
10.5 10.0.50.107
10.0 10.0.0.143
   
9.0 SP3 9.0.30.248
9.0 SP2 9.0.20.115
9.0 SP1 9.0.10.168
9.0* 9.0.0.198
9.0* 9.0.0.0
   
8.5.2 8.0.62.202
8.5.1 8.0.61.201
8.5 8.0.50.124
8.1 8.0.30.10
8.0 HF4 8.0.24.206
8.0 HF3 8.0.23.71
8.0 HF2 8.0.2.51
8.0 HF1a 8.0.1.38
8.0 RTM 8.0.0.3
   
7.0 SP1a 7.0.20.5
7.0 HF8 7.0.18.15
7.0 HF7 7.0.17.14
7.0 HF6 7.0.16.23
7.0 HF5 7.0.15.22
7.0 HF4 7.0.14.73
7.0 HF3 7.0.13.37
7.0 HF2 7.0.12.38
7.0 HF1 7.0.11.24
7.0 RTM 7.0.0.146
   
6.5 SP2 6.5.30.9
6.5.0 6.5.20.11
 

As it appears in Programs and Features. There was a bug with the version meta data with these versions.
HF : Hot Fix
RTM : Release to Manufacturing, a complete product, an x.0 version
SP : Service Pack